FAQ
Orders, payment, delivery and warranty.
How do I pay?
A QPay QR code appears at the end of checkout. Scan it with your banking app.
When do I get the e-receipt?
As soon as the payment is confirmed. It shows on the order page with its lottery number.
How long does delivery take?
Within 24 hours in Ulaanbaatar, 2–5 days to other provinces.
How long is the warranty?
12 months for phones and 6 months for accessories, from the official distributor.